Nownews生活新聞: 亂了套！高鐵坦承沒經驗 造成旅客損失是「很遺憾的事」

Nownews生活新聞 www.nownews.com

亂了套！高鐵坦承沒經驗　造成旅客損失是「很遺憾的事」 Apr 26th 2013, 05:43 〔記者彭夢竺╱台北報導〕高鐵昨(25)日發生號誌異常，一大早宣佈全線停駛，共取消44班列車，延誤約3萬5千名旅客，引發乘客抱怨與批評。高鐵公關王平宇今(26)日受訪時坦承，高鐵過去的確沒有相關經驗，對於停駛造成那麼多旅客行程被打亂是「很遺憾的事」，所有的批評高鐵只有致歉與接受，並誠實面對與檢討改進。

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